βοΈWelcome to Helio
Seamless crypto checkout solutions
We power crypto checkouts for +6,000 merchants & apps, and millions of unique active wallets.
You can self-serve to set up a Helio merchant account in minutes & get paid instantly for E-commerce, pre-sales, subscriptions & digital products in USDC, SOL, ETH, BTC & 100s of digital assets.
β‘Quick start guideFAQs
Why Choose Crypto Checkouts?
Enable direct payments from buyers to merchants without involving intermediaries
Benefit from lower transaction fees
Experience instant settlement of funds
Attract and engage a rapidly growing community of digital-savvy users who prefer using their Phantom, Metamask, Ledger, Coinbase, or other crypto wallets for payments
Who is Behind Helio?
Helio is powered by an experienced team of innovators supported by top venture capital firms, Lightspeed Faction and Peak Capital. Our founders have a strong track record, having built, scaled, and exited two B2B SaaS companies for a combined value of $600 million. We've brought together a talented team specialising in crypto, fintech engineering, product development, and marketing.
Interested in joining us? Check out our open positions here.
What is the Solana Pay - Shopify Plugin?
Helio is the developer and operator of the official Solana Pay plugin for Shopify. Learn more.
How Much Does Helio Cost?
Getting started with Helio is free, with fees applied on a per-transaction basis. For more details, check out our pricing and fees information.
Does Helio Custody Funds?
No, Helio does not custody funds. As a technology providerβnot an MSB/VASP or money transmitterβwe facilitate fully decentralized (100% DeFi) payments on the blockchain. All transactions are peer-to-peer, allowing buyers to pay merchants directly. Funds are never held by Helio, and merchants receive payments instantly in their wallets.
Is Helio Audited?
Yes, Helio is audited by Ackee Blockchain. We uphold the highest security standards and implement a robust KYC/AML program. Our infrastructure undergoes regular penetration testing and vulnerability assessments to ensure maximum security.
What is a Crypto Wallet?
A crypto wallet is a self-custody tool that functions as a browser plug-in or mobile app. With self-custody, you hold your cryptocurrency directly using a public-private key pair, similar to storing cash in your own safe, rather than relying on an online account. It allows for easy, direct transactions with anyone around the world.
Which Blockchains Does Helio Support?
Helio was built on Solana, which is considered the leading blockchain for payments. We also support Bitcoin, Ethereum, and Polygon, with additional blockchains planned for future integration.
What Currencies Does Helio Accept?
Helio supports payments in USDC, SOL, ETH, BTC, and hundreds of other digital currencies. If your token isn't listed in our drop-down menu, you can pay a fee to have it added automatically.
What is a HelioX Pass?
The "HelioX Pass" is our official NFT that serves as a subscription to HelioX, the pro version of Helio offering the lowest transaction fees. By holding two passes, you can reduce your fees to 1%. Get your HelioX Pass today.
Is Helio Supported on Mobile Devices?
Yes, Helio is fully compatible with both iOS and Android. It also integrates seamlessly with mobile crypto wallets, providing deep-linking to auto-open checkouts within mobile wallets.
How Can I Get a Refund? Can Helio Help?
For refunds, please contact the merchant directly, as all transactions made on the Helio platform are direct peer-to-peer payments. Once a payment is made, it cannot be reversed or reclaimed by Helio due to the blockchain's security and irreversible nature. Therefore, Helio is unable to resolve payment disputes.
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