Welcome to MoonPay Commerce — formerly Helio.

We power crypto checkouts for 6,000+ merchants and millions of users. Set up a merchant account with your crypto wallet to accept USDC, SOL, BTC, ETH, and more for e-commerce, subscriptions, and digital goods.

FAQs

Company & Security

Who is Behind MoonPay Commerce?

MoonPay Commerce, formerly known as Helio, was founded in 2022 by experienced entrepreneurs and a talented team specialising in crypto and fintech. We rebranded to MoonPay Commerce following MoonPay’s acquisition of Helio in 2025.

Is MoonPay Commerce Audited?

Yes. MoonPay Commerce (formerly known as Helio) was audited by Ackee Blockchain under the Helio brand. We continue to uphold the same high security standards, maintaining a robust KYC/AML program and performing regular penetration tests and vulnerability assessments to ensure our infrastructure remains secure and compliant.

Payments & Fees

Why Choose Crypto Checkouts?

Enable direct, buyer-to-merchant payments without intermediaries
Benefit from low transaction fees
Experience instant settlement of funds
Attract and engage a 500m strong community of digital-savvy users who love using their crypto

How Much Does MoonPay Commerce Cost?

Getting started with MoonPay Commerce is free, with fees applied on a per-transaction basis. For more details, check out our pricing and fees information.

Does MoonPay Commerce Custody Funds?

No, MoonPay Commerce does not custody funds. As a technology provider—not an MSB/VASP or money transmitter—we facilitate fully decentralised (100% DeFi) payments on the blockchain. All transactions are peer-to-peer, allowing buyers to pay merchants directly. Funds are never held by Helio, and merchants receive payments instantly in their wallets.

What Currencies Does MoonPay Commerce accept?

MoonPay Commerce supports payments in USDC, SOL, ETH, BTC, and hundreds of other digital currencies. If your token isn't listed in our drop-down menu, you can pay a fee here to have it added automatically.

Products & Integrations

What is a Crypto Wallet?

A crypto wallet is a self-custody tool that functions as a browser plug-in or mobile app. With self-custody, you hold your cryptocurrency directly using a public-private key pair, similar to storing cash in your own safe, rather than relying on an online account. It allows for easy, direct transactions with anyone around the world.

What is the Solana Pay - Shopify Plugin?

MoonPay is the developer and operator of the official Solana Pay plugin for Shopify. Learn more.

Supported Blockchains & Compatibility

Which Blockchains Does MoonPay Commerce Support?

We support all major blockchains including Solana, Bitcoin, Ethereum, Base, Polygon and many more.

Is MoonPay Commerce Supported on Mobile Devices?

Yes, MoonPay Commerce is fully compatible with both iOS and Android. It also integrates seamlessly with mobile crypto wallets including deep-link support, and Wallet Connect.

Refunds & Disputes

How Can I Get a Refund? Can MoonPay Commerce Help?

For refunds, please contact the merchant directly, as all transactions made on the MoonPay Commerce platform are direct peer-to-peer payments. Once a payment is made, it cannot be reversed or reclaimed by MoonPay due to the blockchain's security and irreversible nature. Therefore, MoonPay is unable to resolve payment disputes.