Team Roles

Invite collaborators to your MoonPay Commerce account and operate efficiently as a team

Currently there are 3 roles: Admin, Collaborator and Account Owner

Roles

MoonPay Commerce offers three roles, with Admin and Collaborator as invitable user roles.

Account owner:

  • Role Assignment: Automatically assigned to the account creator.
  • Permissions: Full access to all MoonPay Commerce features

Admin:

  • Role Assignment: Invited by company account owner
  • Permissions: Full access to all MoonPay Commerce features, except the ability to delete connected wallets

Collaborator:

  • Role Assignment: Invited by an admin
  • Permissions:
    • View team transactions.
    • Create and edit Pay Links on behalf of the team.
    • Limited to using wallets linked by the Admin.
    • Cannot access settings, add or change payout wallets, configure split payments, or process refunds.

Managing Team Members

To manage team roles and add collaborators:

  • View Team Members: Go to Settings -> Team Members.
  • Invite Collaborators:
    • Ask the collaborator to create a MoonPay Commerce account by signing up via email, see here.
    • Go to Settings → Team, click Invite, then enter the team member’s name, email address, and permissions.
  • Join the Team:
    • The collaborator can log in to Helio or refresh their dashboard to accept the invitation.
  • They can toggle between the team account and their personal account via the team selector in the top left of the dashboard.