🔐Security

Security is the primary concern for Helio. We set the highest possible standards for protocol security and user safety

When you participate in Web3 activities such as buying NFTs, investing in DeFi or using payment solutions such as Helio, you are exposed to certain risks. As a Web3 user you can mitigate these risks with best practices (and we write about these frequently on our blog). In addition to your personal security, it's our job to help you understand the technical risks of using Helio and how we mitigate them.

Merchant verification & user safety

Helio offers merchant verification (KYC) and various safety tools to help you make & accept payments with peace of mind. Learn more here:

⚡Verification

Helio is a decentralised payments protocol, which means funds flow directly from the user to the merchant's wallet. Transactions are secured by the blockchain and can't be reversed. Before purchasing on Helio Pay Links, always check that the merchant can be trusted with our easy to use safety features below.

Blockchain risks

The Helio payments protocol operates across blockchains including Solana and EVM chains such as Ethereum and Polygon. If the blockchain were to be attacked successfully, the funds on Helio could be at risk. Solana has been audited by Kudelski Security and is a blockchain that operates with a hybrid consensus mechanism (integrating Tower BFT and Proof-of-History).

Smart Contract risks

In Web3, any protocol can potentially be attacked by hackers. They look for loopholes and bugs that allow them to abuse the protocol for their gain. We focus heavily on security and regularly conduct formal audits. The smart contract framework that powers the Helio protocol is Audited by Ackee Blockchain, the leader in blockchain security audits and assessments. Their audits allow us to further improve the security standard of our protocol and please find a copy here: