⚡Verification
Easy to use safety tools for merchants & users 🔐
Last updated
Easy to use safety tools for merchants & users 🔐
Last updated
Helio provides merchant verification for both creators and businesses.
For Creators:
Log in to the Helio dashboard.
Navigate to Settings → Merchant Settings.
Select Creator as the type.
Link your X (Twitter) account.
Complete verification through Sumsub.
For Businesses:
Go to Settings → Merchant Settings.
Select Business.
Fill in necessary fields.
Complete verification with Persona.
These verification steps help establish merchant credibility, enhancing user trust.
Verified merchants on Helio display a "Verified" badge at checkout, while unverified merchants trigger a warning for buyers, enhancing transaction security and trust.
For unverified merchants, users can look up the recipient wallet address in real-time from the Helio checkout page with a single click on the Recipient badge to check the trustworthiness of the merchant.
Report suspicious links directly from the checkout page or in our Discord. Our security team monitors and blacklists risky links and wallets 24/7.
Helio blocks access from sanctioned countries and wallets using a mix of geo-IP, lists and heuristics.
Helio offers various Access Controls options including Discord SSO and gating. This helps merchants lock down payments to a targeted and intended customer audience.
Merchants can use unique URLs such as hel.io/x/Customername to help customers recognise that the Pay Link belongs to them.
For refunds, contact the merchant directly; they can issue refunds via the Helio dashboard. Helio is a decentralised protocol, meaning funds transfer directly from users to merchants, secured by blockchain and irreversible. Before purchasing on Helio Pay Links, verify the merchant’s trustworthiness using our safety features.
