Helio FAQ
Commonly asked questions. Reach out with a DM if you have others.

What is Helio?

A complete payments platform for Web3 builders & users, starting with Solana.
Solutions include Pay Streams, Pay Links, Paywalls, Subscriptions, E-commerce, Tipping, Gated Discord, Invoicing, plugins and more πŸš€

Who’s behind Helio?

We're an experienced team of builders. The founders previously built, scaled and exited two B2B SaaS companies for a total of $600m. We've assembled a team of leading Web3 & Fintech engineering, product and marketing talent.
Please see open roles here https://join.hel.io/ if you're interested in joining us.

How much does Helio cost?

Helio is completely free to use. Yes, you heard that right: 0% transaction fees. So how do we make money? We will introduce Helio X soon, a pro version including advanced payments featuresπŸ”₯

How do I get started?

1) Simply connect your Web3 wallet at Hel.io to access the Helio dashboard. Create payments, set-up integrations & access reports. Helio is in Beta - please do not transact with large amounts.
2) Join our community: Discord & Twitter​
3) If you don't have a Web3 wallet yet, we recommend Phantom​
Helio dashboard

What's a Web3 wallet?

A self-custody crypto wallet that runs as a plug-in in your browser or mobile app. Self-custody means you hold the crypto yourself with a public-private key pair rather than in an online account, akin to holding money in your own safe. You can send money directly & easily to anyone 🌎

Which wallets do you support?

We support Phantom, Solflare, Slope and other Solana compatible wallets. DM us if you you'd like us to add a wallet that isn't listed yet in the drop down 🌞

What is Solana?

A fast blockchain that’s capable of Visa-scale volume of 65k transactions per second at an average cost of $0.00025. If you're new to Solana please check out our quick start page here πŸ”₯

Is Helio a custodial payments service?

No, Helio is fully Web3-native and non-custodial. This means you don't need to log-in to a centralised system (like a bank) and you receive your payments in Web3 wallet instantly and Helio doesn't hold money on your behalf.

How do I create a payment?

Connect your wallet to the Helio dashboard and hit Create Payment. Follow the simple steps. You can integrate Helio Elements (e.g. Pay button, etc.) into your website via a react/JS code snippet or simply share a link to a pre-built checkout page πŸ”—

What are Pay Links?

One-time payments. Think invoices and e-commerce. You can set the price or allow users to set their own price, ideal for tips. For pre-built Checkout pages you can also lock text to gate access to a code, link, keys, community invites, etc. πŸ€‘

What are Pay Streams?

Recurring payments on steroids that charge & settle money by the sec/min/hour etc. Streams enable ultra-flexible subscriptions and metered access to anything.
You can set the currency, time interval, rate and Max time, which is the maximum amount that could be charged. End users can stop the Pay Stream at any time (from dash and in-app) and are charged for actual time used ⏰

What use cases do you support?

Selection of some popular use cases for Web3 payments by type & method of payment:

What are split payments?

Split revenue at source from incoming payments with multiple wallets (coming soon) πŸ’₯

Is Helio supported on mobile devices

Helio is fully supported by mobile wallets on iOS and Android. Open the wallet's browser and navigate to hel.io or open a Helio checkout link to pay. Here's an example of the experience:

How do payments settle?

Pay Links and completed Pay Streams settle directly & instantly to your connected wallet. For live, ongoing Pay Streams, you can withdraw the settled amount (i.e. the time has passed so far) to your wallet in real-time from the Helio dashboard --> Transactions πŸŽ‰

What cryptocurrencies do you support?

$SOL, $USDC, $DUST and any Solana-native asset (SPL token). If your asset isn't listed in the drop-down please complete this form: https://forms.gle/XG5typ65iZUxfNCy7 πŸ’¬
Please find more detailed info on our supported currencies here:
Currency information
Helio currency support

How do I integrate the Helio API?

Please continue to the Developers documentation - COMING SOON